Cookie Policy

Cookie notice

Lindt Chocolate Competence Foundation makes use of cookies and tracking technologies for various reasons, including to support the operation of our Sites, to understand how you and other visitors interact on our pages and to provide advertising messages to a targeted audience. You can find more information about the usage of cookies in this Cookie Notice.



What is a Cookie?

A cookie is a small file stored on the hard drive of your device and sent via a web server so that some information about your browsing activity can be collected. Please note that cookies do not cause any damage to your device. We refer to the term “cookie” for any technology collecting information from your device, such as information about your use of our applications and websites, or concerning your device such as the device ID, IP address and browser type, demographic data and if applicable the URL of the linking page.



Web Beacons

Our use of web beacons or pixel tags allows us to count the number of visitors who have viewed our pages or read our promotional e-mail messages/newsletters. A web beacon is a 1×1 pixel, non-visible graphic that is related to the user ID of each newsletter subscriber or Site user. By the use of such web beacons in promotional e-mail messages/newsletters, we receive information about the address file used, the subject and the number of promotional e-mails/newsletters sent. In addition, it can be seen which addresses have not yet received the communication, to which address the e-mail was sent and at which addresses the delivery failed. In addition, the opening rate can include the information about, which addresses opened the promotional e-mail/newsletter and which addresses unsubscribed from the distribution. We use this data for statistical purposes and to optimise the content and structure of the promotional e-mails/newsletter. This allows us to better align the information and offers in our communications with the individual interests of the recipients. The tracking pixel is deleted when you delete the promotional e-mail/newsletter or leave the respective page. In order to prevent the use of web beacons or pixel tags on our pages, please opt-out of performance or analytical cookies set on our pages via our Privacy Preference Centre. You can also prevent the use of the web beacon in our promotional e-mail/newsletter in setting your email programme so that no HTML is displayed in messages, if this is not already the case by default. On the following pages you will find explanations on how to make this setting for the most common email programmes.


Microsoft Outlook

Email for Mac (“Download remote content in messages”)



Cookies used on this Site

Strictly Necessary Cookies: These cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies are used only for providing users with the services of the Site, so that they do not require users’ express consent.


This cookie name is associated with the BIG-IP product suite from company F5. Usually associated with managing sessions on load balanced servers, to ensure user requests are routed consistently to the correct server. The common root is BIGipServer most commonly followed by a domain name, usually the one that it is hosted on, but not always.


OptanonAlertBoxClosedThis cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.


OptanonConsentThis cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.


STX_SESSIONThis cookie is associated with the Lindt home of chocolate ticket shop.


__cfduidCookie assoiated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.PERSISTENT



Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site. All information these cookies collect is aggregated. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.


_gat_UA-155069190-1This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.


_gidThis cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.


_gaThis cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.





Functional Cookies: These cookies enable the Site to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.


langThere are many different types of cookies associated with this name, and a more detailed look at how it is used on a particular website is generally recommended. However, in most cases it will likely be used to store language preferences, potentially to serve up content in the stored language.


vuidThis domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing730



Targeting and Social Media Cookies: The targeting cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They uniquely identify your browser and internet device. You will be requested to provide your express consent to these cookies, which is voluntary and revocable. The social media cookies are set by a range of social media services that we have added to the Site to enable you to share our content with your friends and networks. They are capable of allowing those social media services to track your browser across other sites and build up a profile of your interests. This may impact the content and messages you see on other websites you visit. You will be requested to provide your express consent to these cookies, which is voluntary and revocable. If you do not allow the targeting and social media cookies you will experience less targeted advertising and you may not be able to use or see the sharing tools.


NIDThis domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear.





How to Control Cookies

Privacy Preference Centre

The Lindt Privacy Preference Centre can be utilized to customize your cookie preferences. Our site is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. You can opt-out of each cookie category by clicking on the “cookie settings” button below. Strictly Necessary Cookies cannot be disabled, nor can the tool be used to block cookies on third-party websites linked from our website.




Using Your Browser

Many of the cookies used on our Site can be enabled or disabled through the Lindt Privacy Preference Centre or by disabling the cookies through your browser. The majority of web browsers are set to accept cookies. However, if so wished, you may set your browser to limit the number of cookies accepted or to block all cookies, by changing the browser’s settings with the following procedures:


  • Microsoft Internet Explorer: Click “Tools” in the top right corner and select “Internet settings”. In the pop-up select “Privacy”: here the User may change the cookies settings.
  • Google Chrome: Click the “wrench” in the top right corner and select “Settings”. Then select “Show advanced settings” and change the “Privacy” settings.
  • Mozilla Firefox: In the top left menu select “Settings”. In the pop-up window select “Privacy”: here the User may change the cookies settings.
  • Safari: In the top right menu select “Preferences”. Then select “Security” and change the cookies settings.


In order to carry out such operation on mobile devices, please consult the handbook of the device. Please be aware that by disabling all the cookies on the Site, certain functionalities may not be available.


Alternatively, you can visit where you will find comprehensive information on cookie management and blocking which pertains to a wide variety of browsers ( We reserve the right to make any changes and corrections to this Cookie Notice. If needed, we will ask again your consent for new cookies and other tracking technologies. Please refer to this page from time to time to review our list of cookies and other tracking technologies.


© Lindt Chocolate Competence Foundation AG 2020