Good to know!

Monday to Friday: 7 a.m.–7 p.m.
Saturday/Sunday: 9 a.m.–6.30 p.m.

On weekdays there are 6 (and on weekends 12) charging stations available for electric cars (CHF 0.40 / kwh).

The maximum height for cars and minibuses is 2.15m for the entrance to the underground parking.

Parked buses on the premises must be registered at the Welcome Desk at the main entrance of the Lindt Home of Chocolate. If all parking spaces are occupied, the Aspholz rest area on the A3 can be used. We will be happy to send you detailed directions if required.

Parking fees

Bringing backpacks, bags or items of luggage larger than an A4 sheet of paper into the exhibition is not permitted.

12 large lockers for bags are available. All lockers can be locked with a 4-digit code or using the no-contact RFID card of your choice. (credit card or Swisspass).

If these lockers are unavailable, additional items of luggage can be left in a freely accessible room.

Leaving your luggage here is free of charge, but the room is not monitored by our staff or under video surveillance.

Note: Please remove all personal valuables from your luggage. No liability is assumed for lost or stolen items.

Locker dimensions:
Small: 11.4” or 29cm (wide) x 15.8” or 40cm (deep) x 15.8” or 40cm (tall)
Medium: 11.4” or 29cm (wide) x 15.8”or 40cm (deep) x 31.4” or 80cm (tall)
Large: 19.6” or 50cm (wide) x 21.3” or 54cm (deep) x 38.2” or 97cm (tall)

We also offer a special audio tour for kids in German and English.

The guided tours last between 60 and 90 minutes.

But the chocolates may contain nuts (hazelnuts, almonds and other nuts), either as an ingredient or as traces due to unavoidable cross-contamination.

Lindt companies also process various ingredients which can trigger allergies. The main ones are nuts, milk ingredients, eggs and soy, but occasionally also other allergens.

Before consuming products, it is therefore essential allergy sufferers check the list of ingredients and the allergen information on the packaging or at the exhibition or ask our trained Maître chocolatiers and guides.

Based on this definition, the following types of chocolate at the exhibition are gluten-free:

• Lindor balls (all varieties on offer)
• Milk, white and dark chocolate in the chocolate fountain
• Excellence 70%, Excellence Orange Intense, Excellence Caramel & Sea Salt, and Excellence Sea Salt
• Squares Milk Caramel and Squares Dark Caramel Sea Salt
• And the tasting products also given out on guided tours such as nibs, cocoa liquor, pulp juice and Naps Surfin

The following types of chocolate at the exhibition are not considered gluten-free:

• Squares Dark Orange
• The mix delivered to the guides

Please note the allergen information on site or ask the staff at the exhibition.

Some Jewish communities in Switzerland have lists of products (including Lindt products) which are suitable for a kosher diet. See kosher lists of Jewish communities in Switzerland (swissjews.ch).

The “Creative with all Your Senses” course is open to children from 5 to 12 years of age when accompanied by an adult. The “Molding and Finishing” course is designed for children aged 8 to 12 when accompanied by an adult.

One adult is allowed to accompany up to four children. Children over 12 may participate without adult accompaniment.

Duration of guided tour: Based on grade level, 60 to 90 minutes – we recommend that you plan for an additional 15-20 minutes of time after the tour before leaving the museum.

Cost: CHF 17.00 per teacher and chaperon aged 16 and older, and CHF 10.00 per pupil aged 15 and under. Since we require school groups to visit the exhibition on a guided tour, we provide the guide free of charge.

Group size: min. 10, max. 26 people (incl. teacher)

A guide will lead the school group with a maximum of 26 participants (incl. teacher) through the exhibition, while the teacher remains responsible for supervising the pupils. All participants will receive headphones in order to listen to the fascinating explanations from the guide.

Audio guide for the chocolate tour:
English / German / French / Italian / Spanish / Mandarin / Brazilian Portuguese / High Arabic

Audio guide for children:
English & German

Guided tour (public tours) in German and English.
Other languages available if booked in advance:
French/Italian/Spanish/Mandarin/Japanese

The following vouchers are available:

Museum: Voucher for single tickets or for the public tour (available online)
Chocolateria: Voucher for chocolate courses (available online)
Shop: Product vouchers (available onsite)
Café: Product vouchers (available onsite)

Please keep in mind that the vouchers are non-transferable and can only be used for the specific product’s value, venue or course you paid for.

Online:
You need to make a reservation on the website for the time slot or course you want and then enter the voucher code before completing the reservation (after “BUY NOW”).

On-site:
Please note that if you present your voucher directly at the museum, you are not entitled to a ticket if you have not already reserved it online and if there is no longer any availability for the desired time slot.

Vouchers for the shop can only be redeemed on-site.

On-site: by debit/credit card, TWINT or voucher, cash in CHF and EUR (only euro banknotes accepted, change given in CHF)

We accept the following cards: